What does the service include?
I currently offer 2, 1 hour sessions Monday - Thursday between the convenient times of 10:00 - 11:00 and 12:45 - 13:45. I collect your dog from your home and take him/her to a secure, private paddocks area in Long Buckby where they can enjoy a run around with other dogs before I drop them back home again.  

Does my dog need a tag with their name and address on?
Yes. It is a requirement that your dog has a tag with a clear name and address on.
 

What if some dogs don't get along?

If any dog displays aggressive behavior, he/she will be removed from all future sessions. Group sessions will be organised according to characteristics, size and temperament of the dogs. This approach ensures that your dog(s) can maximize their enjoyment and have the best experience possible during each session!

Do dogs need to be vaccinated? 
Yes. Vaccinations ensure that contagious and infectious diseases are prevented. 

Do I need to be home when you collect/drop off my dog?
You do not need to be at home. Most customers will provide me with a key which is kept in a secure box in my van. 

Will you take my dog out in all weather conditions?
Occasionally, during extreme weather conditions I may contact you prior to a session to arrange a refund or reschedule if I feel that the weather may impact on your dogs health or safety.

Do you cater for all dog breeds?
Due to insurance purposes, I cannot accept XL bully breeds. 

Do you let dogs off the lead?
Yes! The area is completely secure, therefore regardless of your dogs re-call they can enjoy an interactive and playful session with other dogs.

Will my dog be supervised at all times?
Yes - your dog will never be left unattended. 

Are you insured?
Yes. I have full public liability insurance through Pet Plan.

How do I pay for the service?
I accept bank transfer, cash or cheque. At the beginning of each month invoices are emailed to every customer. 

Can my dog attend just one off, occasional sessions?
Unfortunately, I do not cater for dogs attending on an ad hoc basis due to limited space available. The minimum requirement to attend Muddy Paws is 1 regular session per week. 

Is there a cancellation fee?
Yes. If you cancel within 24 hours of your booking then I will charge you for the appointment missed.